Privacy Policy Commitment
How we protect and manage your information
Information We Collect
We collect personal details to provide our route guides and enhance your site experience. Information is collected when you contact us, request recommendations, or interact with our services.
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→Contact details provided voluntarily
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→Your email address for updates
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→Route preferences or interests
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→Feedback and survey responses
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→Device/browser data used for access
Collection ensures route customizations, customer support, and tailored communications. We limit data access to authorized personnel who help deliver our services.
How Your Data Is Used
Collected data supports personalized route recommendations, customer inquiries, and the improvement of our guides. We use your feedback to enhance the overall guest experience, maintaining privacy at every step.
We may send updates about local events or changes in route availability. You control your communication preferences and can unsubscribe at any time.
Your Privacy Rights
You can access, update, or request deletion of your personal information at any time. Malaysian laws and international regulations guide your privacy protections with us.
Access Rights
Request a copy of your data at any point.
Rectification Rights
Correct any inaccurate or outdated information.
Erasure Rights
Request removal of your personal details.
Portability Rights
Receive your data in a portable format.
Sharing Your Data
We do not sell your information. When needed, data is shared only with service providers supporting our core operations, under confidentiality obligations.
Your data may be disclosed if required by law or to protect Joventis, our users, or others’ rights and safety in accordance with legal guidelines.
How We Secure Data
We use technical, administrative, and physical safeguards to protect your information against misuse, loss, or unauthorized access.
Security procedures and staff training help maintain the privacy of your data at every interaction with our service.
Contact Regarding Privacy
Address: Level 16, Menara UMCity, Iskandar Puteri, Johor 79250 Malaysia
Phone: +60 6-845 5401
Email: content@joventis.sbs